Technical Support Manager - Service Center

Now: 22-03-2025

Job details
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Salary12,000 - 18,000 MDL
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Job typeFull time
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ExperienceDoes not matter

Job description

The Technical Support Manager for the service center will coordinate the technical team, ensuring that all service requests are managed efficiently. They will be responsible for optimizing processes, providing customer support, and maintaining high service standards, thus improving customer satisfaction.

Responsibility

  • Receiving equipment for diagnostics and repairs at the service center (registration, repair monitoring, equipment release, document preparation);

  • Handling phone calls, selling spare parts, solving simple problems;

  • Experience in servicing equipment (petrol and diesel tillers, compressors, brush cutters, chainsaws, etc.);

  • Reporting on work performed and results obtained.

Obligations

  • Higher and/or secondary technical education;

  • Previous experience in repair field (considered an advantage);

  • PC user, MS Office knowledge: Outlook / Word / Excel, 1C;

  • Language skills: Romanian, Russian (mandatory requirement).

Skills

Responsabilitate
Orientare spre rezultat
Punctualitate
Rezistenta la stres
Abilitati organizationale
Abilități de a învăța rapid

Benefits

  • Comfortable work environment in a service center;

  • Timely and official salary payment.

Salary

Salary to be determined during the interview.

Working conditions

Working hours: Monday to Friday, from 8:00 a.m. to 5:30 p.m.

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