Customer Support Representative

Now: 27-03-2025

Job details
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SalaryNegotiable
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Job typeFull time
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Experience2 years

Job description

Company Market-Soft is seeking a Support Service Employee. For software and hardware support.

Responsibility

- Windows OS administration (installation and configuration);
- Working with peripheral equipment (setup, support);
- Networking. Setup and administration;
- Administration of company products (installation, support);
- Consulting and training clients on how to use company products;
- Basic knowledge of MS SQL;
- Working with the ticketing system;
- Accurate description of incidents and resolution processes;
- Escalating to the next level of support;

Obligations

- Higher education. Technical or in IT;
- Fluent in Russian and Romanian;
- Valid driver's license class B (driving experience of at least 2 years);
- Hardworking, trainable, organized, result-oriented;

Skills

Ответственность
добросовестность
пунктуальность
стрессоустойчивость
инициативность

Benefits

Possibility of business trips within the territory of the RM.

Salary

Salary based on interview results (base pay + bonus).

Working conditions

Full-time employment. Working hours from 09:00 to 18:00.

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