Client Relations Consultant

The international company DHL Express, specializing in the express delivery of mail and goods, is looking for a Customer Service Department Consultant.

• Communicating with clients via phone, email, or in person, providing expert consultations;

• Processing requests, applications, and complaints;

• Working with DHL's specialized programs and applications;

• Interacting with the company's internal departments.

• Higher education diploma (completed);

• Excellent knowledge of Russian, Romanian, and English languages (mandatory);

• Understanding of customer service principles;

• Previous experience in a related field is an advantage but not mandatory;

• Good level of computer skills;

• Communication skills, tact, and active listening;

• Ability to learn quickly and a desire to acquire new knowledge and develop;

• Attention to detail and discipline.

• Working at one of the largest international companies.

• Competitive salary

• Work schedule 9:00-18:00, 5 days on/2 days off with planned shifts.