Leading online pharmacy "Apteka-md" is announcing a competitive hiring for the position of
Customer Care Specialist
*If you're capable of Listening to others, showing empathy, and assisting Customers with any issue – this is a great opportunity to enhance your skills!
· Resolving customer inquiries related to the purchase of company goods,
· Providing quality feedback and maintaining communication with clients,
· Addressing unconventional situations, understanding the core issues for their further resolution,
· Maintaining the standard of service quality and raising it higher,
· Providing exceptionally high-quality service
Desire to learn and improve one's knowledge,
Aspiration for professional growth,
Ability to work towards results,
High level of communication skills, stress resistance,
Flexible thinking and the ability to process a large amount of information
Requirements:
· Medical education,
· Fluent in Russian and Romanian,
· Good communicative skills, ability to listen to others,
· Logic and solving unconventional situations,
· Confident PC user
· An interesting job in a fast-developing project,
· Opportunities for professional career growth,
· A friendly and professional team,
· Training and mentor support during the adaptation process,
· A decent salary with the possibility of bonuses for achieving KPIs,
A competitive salary with the potential for bonuses based on KPI achievement
· A friendly and professional team,
· Official employment,
