Call center consultant

PFB Collection

Now: 08-03-2025

Job details

Salary5,000 - 15,000 MDL

Job typePart time

ExperienceDoes not matter

Location75D Alba-Iulia Street, MD-2071, Chișinău, Moldova

Job description

Call Center Consultant (part-time, 6 hours/day): The position involves making phone calls to PFB Collection debtors to negotiate payment solutions for their debts. Responsibilities include maintaining effective communication, establishing payment agreements, and accurately recording interactions in the CRM system.

Responsibility

The 6-hour daily responsibilities of the call center consultant include contacting debtors from the PFB Collection portfolios, negotiating the terms and conditions of payment for outstanding debts, and meticulously recording all interactions and relevant information in the CRM system.

Obligations

The job responsibilities for a 6-hour-per-day call center consultant include: calling debtors in accordance with PFB Collection portfolios, effectively negotiating payment terms and conditions, as well as accurately and thoroughly recording all interactions and information in the CRM system.

Skills

Posedarea limbilor română şi rusă.

Cunoașterea calculatorului.

Abilitați de comunicare şi negociere.

Orientare spre rezultat.

Studii universitare (complete sau incomplete).

Benefits

A part-time job as a call center consultant with a daily 6-hour shift offers flexibility and the chance to develop negotiation and communication skills. Enjoy an adaptable work schedule, a dynamic team, and opportunities for professional advancement. Additionally, you'll learn to efficiently manage debt portfolios and use modern CRM systems.

Salary

The salary description for the part-time, 6-hour per day call center consultant position includes a competitive package, tailored to experience and performance. Remuneration consists of a fixed salary plus commissions incentivized by achieving negotiation and debt collection targets.

Working conditions

The call center consultant works in 6-hour shifts, handling calls to negotiate debt payment solutions. The environment is structured, with systematic use of the CRM for data entry. Conditions are dynamic, with a focus on achieving debt recovery targets.