Travel agent

Now: 14-03-2025

Job details
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Salary26,350 - 52,699 MDL
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Job typeFull time
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Experience2 years

Job description

At Dyninno we are looking for people who love helping others, are persistent, empathetic, kind, and curious.
As a Travel Agent, you will have a passion for the travel industry, you will enjoy building connections with people, and you will be a natural problem-solver.

Responsibility

  • Create and maintain trusting relationships with customers to ensure their satisfaction. 

  • Gather customers' needs and preferences to identify suitable flight options. 

  • Suggest additional services to enhance the comfort and convenience of customers' flights. 

  • Participate in ongoing training and development to stay current with industry trends and best practices. 

  • Collaborate with team members to address complex cases and provide effective solutions. 

  • Compile insightful reports based on collected data to assess performance and identify areas for improvement. 

  • Maintain continuous communication with customers throughout the flight selection and purchasing process, providing timely updates and assistance as needed. 

Obligations

  • Advanced skills in persuasion, negotiation, and communication. 

  • Very good English language skills, both written and verbal; knowledge of other languages will be considered an advantage. 

  • General understanding of the principles of high-level customer service. 

  • Good PC operating skills. 

  • A strong interest in learning new things and a constant motivation for self-development. 

  • Ambitious and motivated personality. 

Skills

English (B1+)
confident communication skills
out-of-the-box thinker
Proactive,
responsible

Benefits

  • Benefits of the company at the IT-park.

  • International and multicultural experience.

  • Employment within an international group of companies with solid values and an inclusive corporate culture.

  • Participation in global projects for interested professionals.

  • Opportunities for career growth and development.

  • Discounts for various fitness centers, restaurants, medical labs, private clinics, and other services.

Salary

  • Earning potential between $1500 and $2500 (base salary + unlimited performance bonus).

Working conditions

  • 7-hour work shifts starting from 13:00.

  • Modern office with all facilities and relaxation areas, located in the heart of Buiucani district, Chisinau. 

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