At Dyninno we are looking for people who love helping others, are persistent, empathetic, kind, and curious.
As a Travel Agent, you will have a passion for the travel industry, you will enjoy building connections with people, and you will be a natural problem-solver.
Create and maintain trusting relationships with customers to ensure their satisfaction.
Gather customers' needs and preferences to identify suitable flight options.
Suggest additional services to enhance the comfort and convenience of customers' flights.
Participate in ongoing training and development to stay current with industry trends and best practices.
Collaborate with team members to address complex cases and provide effective solutions.
Compile insightful reports based on collected data to assess performance and identify areas for improvement.
Maintain continuous communication with customers throughout the flight selection and purchasing process, providing timely updates and assistance as needed.
Advanced skills in persuasion, negotiation, and communication.
Very good English language skills, both written and verbal; knowledge of other languages will be considered an advantage.
General understanding of the principles of high-level customer service.
Good PC operating skills.
A strong interest in learning new things and a constant motivation for self-development.
Ambitious and motivated personality.
Benefits of the company at the IT-park.
International and multicultural experience.
Employment within an international group of companies with solid values and an inclusive corporate culture.
Participation in global projects for interested professionals.
Opportunities for career growth and development.
Discounts for various fitness centers, restaurants, medical labs, private clinics, and other services.
Earning potential between $1500 and $2500 (base salary + unlimited performance bonus).
7-hour work shifts starting from 13:00.
Modern office with all facilities and relaxation areas, located in the heart of Buiucani district, Chisinau.