Manager Shop

1. Operational Store Management:

• ·         Ensuring efficient daily functioning of the entire store;

  • ·         Implementing and monitoring all operational processes;

    ·         Adherence to procedures, standards, and Ocean Fish policies.

    2. Team Management:

    ·         Participation in the recruitment, training, and evaluation processes of the management staff;

    ·         Establishing the work schedule and recording the work time of the subordinate team;

    ·         Ongoing monitoring of team performance to ensure sales objectives and service quality are met;

    ·         Maintaining a positive working atmosphere.

    3. Customer Service Quality:

    ·         Ensuring a high level of customer service in the store according to Ocean Fish quality standards;

    ·         Prompt and efficient handling of customer complaints;

    ·         Continual development of a positive relationship with customers and their loyalty.

    4. Inventory Management:

    ·         Monitoring inventories and ensuring proper store provisioning;

    ·         Making restocking orders and managing inventory to avoid overstock or out-of-stock situations;

    ·         Checking and receiving goods according to quality standards.

    5. Financial Management:

    ·         Monitoring and reporting daily sales and cash flow;

    ·         Managing the store's budget and controlling operational costs.

    6. Internal Communication:

    Maintaining good communication and collaboration with all internal company departments to ensure efficient store operation.

• Experience and practical knowledge of every aspect involving store management (preferably in the food industry);

• Leadership and managerial abilities, capable of team management;

• Strong organizational abilities and a focus on results;

• Strong communication and interpersonal skills;

• Linguistic abilities and the capacity for coherent expression in Romanian and Russian;

• Autonomy and decision-making capacity;

• Initiative and proactivity;

• Responsibility and perseverance at work;

• Continuous learning ability;

• Emotional intelligence, empathy, and active listening;

• Digital skills: PC operations and CRM usage.

• Competitive remuneration package (including base salary + performance bonuses)

• An open team that is truly passionate about the mission of Ocean Fish;

• An Eco-Friendly Corporate Culture based on reciprocity and effective communication;

• Professional development (Career-track) within a thriving company;

• Encouragement and support from management in your continuous training process;

• Work schedule Monday-Friday 08:00-18:00;

• The ability to organize and plan your day;

• Company car (Volkswagen brand).

• 15,000 - 30,000 MDL.

Work hours Monday-Friday 08:00-17:00 / 09:00-18:00.