Do you want a job in an energetic and friendly team, where your work really matters?
Join the Viatel team, a trusted contact center present on the market since 2012, as a Customer Support Agent for the US market. You will work with international clients, you will constantly learn new things and you will be appreciated for your involvement.
Taking incoming calls and correctly updating information in the database
Processing customer requests with professionalism, calmness and efficiency
Redirecting calls to relevant departments (dispatch, prepay, etc.) when necessary
Completed high school studies or equivalent (an advantage)
Fluent knowledge of English (mandatory condition)
Very good communication skills, both verbal and written
Attention to detail, ability to adapt and responsibility in carrying out tasks
Official Employment: Full-time official employment, with full social package
Paid Training: Paid training so you can start your business prepared
Paid Lunch: Monthly lunch allowance
Paid Taxi: Insured taxi transportation for safe travel home
Modern Workspace: Comfortable, modern and pleasant office, designed for productivity
Extra Earnings: Possibility of additional income through paid overtime
From 10,000 to 15,000 MDL (depending on performance and skills).
Full-time work schedule, 5 days a week
Night Shift: 23:00 – 06:30
