ZAKAZ.MD

ZAKAZ.MD - a company that offers grocery ordering and delivery services.

Our mission
To make life easy. We deliver groceries. The kind that people usually carry in bags, from the store – home. Tired, after work. And then you still need to prepare them!

No, we do not agree with such a life. Feel tired – take a rest. Saw an empty fridge before heading out for work in the morning? Order the groceries you need – they will be at your door at a convenient time.

But we are not just about ease of shopping. We are about the ease of life and the ability to enjoy it. To capture the moment, not to sacrifice it for routine trips to the stores.

Our values

Love for the customer
Our service is loyal, friendly, and customer-oriented. We are against employee ignorance and conflicts.

Beauty of service
We are the aesthetes of delivery. We like everything that is the best, beautiful. Our branding is a design masterpiece, our couriers are punctual, neatly dressed, and with smiles on their faces. The products we have selected are the tastiest and most beautiful.

Unity
All service employees are part of a friendly team. Our processes are efficient, and we understand each other with half a word.

Self-improvement
We value feedback from our clients, we are constantly improving and getting better with every new order.

Our principles

Professionalism
Every Zakaz employee performs their work at the highest level and is constantly learning and improving. Our team consists of real experts who know everything about selecting and gathering only the freshest products and delivering them to your home or office doors.

Honesty
We work transparently and are always ready to talk openly with our clients and partners.

Responsibility
The company carefully listens to all customer wishes and feedback to get better. If an error was made during our service, we take the side of the client and resolve all issues as quickly as possible.

Technological advancement
In our operations, we use modern technological equipment and software that helps elevate service to a high level.