Customer Support Representative

Now: 18-03-2025

Job details
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SalaryNegotiable
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Job typeGraphic/Shift work
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ExperienceDoes not matter

Job description

Hello there! We're the bank that provides innovative solutions to our customers, because we take good care of our employees. We do everything together, because we have a huge #workappetite!

Responsibility

What you will do as a customer support operator:
  • Analyze and handle the requests/inquiries of Victoriabank customers over the phone, in accordance with internal procedures and regulations

  • Help customers choose the services and products that are right for them

  • Provide customers with undivided attention, professionalism, and a willingness to assist them

Obligations

What profile are we looking for?
  • Education: High School/Ongoing Higher Education/Higher Education

  • Computer Skills: Advanced MS Office

  • Competencies:

1. Excellent oral communication skills, logical and fluent speech

2. Initiative and proactiveness, adaptability and a high capacity for rapidly assimilating new knowledge

3. Responsibility and customer orientation.

Benefits

You'll enjoy: - Free access to online courses and training in various fields - Performance bonuses - Career opportunities as you develop - Meal vouchers - A comprehensive benefits package - The chance to kick-start your career in one of the largest banks in Moldova - A dynamic and friendly team

Salary

The salary will be determined during the interview.

Working conditions

Shift work.

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