What you will do as a customer support operator:

• Analyze and handle the requests/inquiries of Victoriabank customers over the phone, in accordance with internal procedures and regulations

• Help customers choose the services and products that are right for them

• Provide customers with undivided attention, professionalism, and a willingness to assist them

What profile are we looking for?

• Education: High School/Ongoing Higher Education/Higher Education

• Computer Skills: Advanced MS Office

• Competencies:

1. Excellent oral communication skills, logical and fluent speech

2. Initiative and proactiveness, adaptability and a high capacity for rapidly assimilating new knowledge

3. Responsibility and customer orientation.

You'll enjoy: - Free access to online courses and training in various fields - Performance bonuses - Career opportunities as you develop - Meal vouchers - A comprehensive benefits package - The chance to kick-start your career in one of the largest banks in Moldova - A dynamic and friendly team