Expired
Viatel Company is hiring a Customer Support Specialist (Romanian language).
You will handle incoming calls and emails from customers, providing information about postal services and support in resolving requests.
Consultancy only – no sales, no targets!
We are looking for a communicative, empathetic person with attention to detail.
- Handling incoming calls from customers
- Responding to queries via email and chat in a professional and timely manner
- Providing information and solutions regarding postal services
- Maintaining a positive, customer-oriented attitude
- Fluent level of Romanian language proficiency
- Professional oral and written communication skills
- Customer-oriented approach
- Previous experience in the field of telephone support service or customer relations (advantage)
- Good computer skills (Microsoft Office, chat, email)
- Ability to handle difficult situations and find solutions
- Ability to work in a team and collaborate with colleagues from different departments
- Competitive remuneration and benefits package, with a net salary starting from 8000 lei + meal vouchers
- Training and support in the work process (paid)
- Work in a friendly, communicative, united, and efficient team
- Opportunity for professional development and career advancement
- Long-term employment opportunity
Competitive compensation and benefits package, with a starting salary from 8500 lei net (card) + Meal vouchers starting from the 3rd month.
Monday-Friday : 11:00-20:00
*one Saturday a month we work from 9:00AM to 1:00PM. For compensation, you will receive time off during the week or we will pay for it.
