Specialist Customer Care

Now: 19-03-2026

Job details
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SalaryNegotiable
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Job typeFull time
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Experience1 year

Job description

Apply! Be the voice of the company and the person who makes a difference for the customer.

This job is about people, for people.

We are a company specialized in the proper management and recovery of receivables, and our mission is to treat every client with respect, clarity and fairness.
That's why we need you.

Responsibility

  • You will communicate with individual and corporate clients

  • You will actively listen and understand their real needs

  • You will handle requests, questions and sensitive situations

  • You will turn difficult interactions into positive experiences

  • You will collaborate with the team to find the best solutions

  • You will contribute to maintaining a high standard of quality in customer relations

Obligations

We are looking for a colleague who knows that sometimes a call can change a customer's experience.
A man who listens, understands, and finds solutions — not just answers.

  • A communicative person

  • Who knows how to listen, not just answer

  • Calm in difficult situations and solution-oriented

  • Organized and attentive to details

  • With a desire to learn and grow professionally

  • A person who understands the context of B2B business relationships

✔ Customer Care experience is an advantage
✔ Romanian and Russian — mandatory
✔ PC skills (MS Office, CRM – advantage)

Benefits

  • Stable salary + performance bonuses

  • Constant support — we won't leave you alone

  • A work environment where how you feel matters.

Salary

The salary will be specified during the interview (from 15,000 lei).

Bonus:

  • Team events and friendly atmosphere

  • Growth opportunities within the company.

Working conditions

Stable schedule: 09:00–18:00.

Contacts

For further information, feel free to contact us at the phone number: 060500522
Interested individuals are invited to send their CV to the email address: hr@pfbc.md

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