The Order Department Assistant is responsible for receiving and processing customer orders for furniture and facades, as well as for the accurate preparation of production documents. This specialist receives incoming requests, clarifies order details, prepares technical specifications, enters data into CRM/Excel, and communicates the information to designers and technologists.
This work includes overseeing the entire order cycle: from the moment the order is received to the moment it is transferred to production. It is necessary to ensure the accuracy of dimensions, materials, and components, verify the readiness of documents, promptly update order statuses, and maintain contact with clients when clarification is needed.
Receiving and processing incoming orders for furniture and facades.
Clarification of all technical parameters: dimensions, materials, fittings, colour, configuration.
Preparation of technical specifications and transfer of information to designers/technologists.
Entering data into CRM, Excel or internal company systems.
Generating calculation forms and checking the accuracy of information before launching into production.
Monitoring order statuses and coordinating between sales, design, and production.
Maintaining internal documentation and order archives.
Communicating with clients when clarifications or adjustments are needed.
Maintaining order and structure in documents and the order database.
- Attentiveness, accuracy, working with Excel/Google spreadsheets - Communication skills, quick learner
Career advancement opportunities: with successful performance, you can advance to the position of Order Department Manager or Customer Service Manager.
Work in a stable company with clear processes and training support.
Friendly team and comfortable office environment.
Modern work tools (CRM, Excel, templates).
Salary: Salary. Payment is made officially, to a bank card.
Opening hours: 08:30 to 17:00, Monday–Friday.
Place of work: comfortable office in Chisinau.
Salary: stable fixed salary, timely payments.
Employment: officially, according to the Labor Code of the Republic of Moldova (paid leave, sick leave).
Equipment: computer, access to CRM/Excel, templates and a full database are provided.
Environmental conditions: calm office atmosphere, support from the team and management.
Prospects: opportunity for career advancement to order department manager .
