QGROUP 's Service Center Department is our center of technical excellence, providing top-notch assistance and support through direct interventions at customer premises to quickly diagnose and fix technical issues.
To lead this team, we are looking for a professional with experience, vision, and leadership spirit.
Coordination of the technical team and daily activities of the service center
Effective planning and distribution of team tasks
Optimizing internal processes and improving team skills
Monitoring the quality of interventions and compliance with established procedures
Managing maintenance contracts and expanding the customer portfolio
Preparing performance reports and analyses of department activity.
Higher education (technical or economic)
Minimum 2 years of experience in coordinating technical teams and/or technical sales
Analytical thinking and strategic planning
Driving license category B (advantage)
Good knowledge of MS Office (Excel, Word, PowerPoint), Power BI and 1C (an advantage)
What we offer you:
Fixed salary + KPI Bonuses (performance rewarded accordingly)
Free access to Aqua City for you and your family
Continuous professional development (company-paid courses and training)
Autonomy in organizing field/service visits – you manage your activity at your own pace
Office in the center of Chisinau and easy access to restaurants and cafes
Teambuildings, events and sports marathons covered by the company
Powerful laptop, professional applications and work phone
Discounts on company products
What we guarantee you:
Young and open management , which offers you autonomy and supports you in the development process
Dynamic and challenging environment , where the team collaborates effectively and every opinion counts
Salary: 20,000 lei
Work schedule: Full-time
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