Manage the operation and functionality of IT equipment and software, including the computer network, Active Directory, VOIP, printers, and other technical equipment

Lead the infrastructure support division, ensuring the efficient operation of the team and the high quality of project execution

Develop and implement policies for security and access to information resources

Ensure the enforcement of disaster recovery and backup policies

Manage the IT department's budget in accordance with procurement procedures and the business plan

Train users in the operation of computer systems and installed software

Maintain comprehensive documentation of software and hardware inventories

Monitor the operation of automated backup and video surveillance processes

Interact with IT suppliers and contractors to meet hardware and software needs

Monitor and improve IT services related to employee information systems

Participate in the audit process and provide the necessary information within one's expertise

Conduct and organize annual inventories of company assets

Ensure compliance with IT regulations, business continuity rules, and company-level procedures

Actively participate in the recruitment and development of team members

Respond promptly to IT incidents, minimizing their consequences and informing relevant stakeholders

Stay abreast of new technologies and best practices applicable to infrastructure management

Experience managing IT infrastructure teams in a corporate environment

Experience in developing and implementing IT policies and procedures

Advanced knowledge of IT security, disaster recovery planning, and backup methods

Knowledge of ITIL processes and standards is an advantage

Experience in a similar position for 3+ years

Proactivity, flexibility, and responsibility in managing IT projects and teams