Expired
Leading online pharmacy "Apteka-md" is announcing a competitive hiring for the position of
Customer Care Specialist
*If you're capable of Listening to others, showing empathy, and assisting Customers with any issue – this is a great opportunity to enhance your skills!
Resolving customer inquiries related to the purchase of company goods,
Providing quality feedback and maintaining communication with clients,
Addressing unconventional situations, understanding the core issues for their further resolution,
Maintaining the standard of service quality and raising it higher,
Providing exceptionally high-quality service
We are looking for a professional who:
Has psychological skills, can understand client needs, show empathy, and create an atmosphere of trust;
Has a medical, pharmaceutical, or bioengineering education, which allows a better understanding of our clients' requests and needs;
Is fluent in Russian and Romanian for effective communication with clients;
Is proficient in computer programs such as 1C and Microsoft Office;
Can work in a multitasking environment, has articulate speech and a high level of communication culture.
An interesting job in a fast-developing project,
Opportunities for professional career growth,
A friendly and professional team,
Training and mentor support during the adaptation process,
A decent salary with the possibility of bonuses for achieving KPIs,
A competitive salary with the potential for bonuses based on KPI achievement
Friendly and professional team,
Official employment,
Work schedule: Monday-Friday: 9:00 – 18:00.
