• Build and maintain reliable relationships with clients to ensure customer satisfaction.

• Gather client needs and preferences to identify suitable flight options.

• Offer additional services to enhance the comfort and convenience of clients’ flights.

• Engage in ongoing training and development to stay updated on industry trends and best practices.

• Collaborate with teammates to address complex cases and provide effective solutions.

• Prepare insightful reports based on gathered data to assess performance and identify areas for improvement.

• Maintain continuous communication with clients throughout the flight selection and purchasing process, providing timely updates and assistance as needed.

What You’ll Do

• Talk to North American clients and help them to book flights

• Match their needs with the best options

• Support them before and after booking

• Work with team leads to solve tricky cases

• Hit your targets and unlock bigger bonuses

• Micro-Shifts: Work only 7 hours starting at 15:00, 16:00, 17:00, 18:00. Sleep in, hit the gym, or study—your mornings are yours!

• Paid Training: We teach you everything from scratch (and pay you while you learn).

• Global Mobility: 100% of our Team Leads started in this role. Want to work in our other global offices? The door is open.

• The Perks: Modern office in Buiucani, corporate discounts (fitness, clinics, food), and transport support for late shifts.