Financial services and receivables management company, in full growth across multiple markets.
The company works with diverse portfolios and implements modern approaches to the debt recovery process, with a focus on efficiency, automation, and scaling.
Coordination and development of the collection department as a strategic function
Analysis of performance indicators and identification of growth opportunities
Building and optimizing collection processes at all stages
Team development, implementation of KPIs and motivation systems
Implementation of automation, analysis and control solutions
Ensuring quality and compliance with operational standards
Minimum 5 years of collection experience
Experience in team and process management
Understanding working with portfolios (NPL, overdue, recovery)
Ability to make decisions and take responsibility for results
Systems thinking and performance orientation
Higher education (law, economics or related fields)
Experience in banks, NFIs, leasing, insurance or collection companies
Experience in implementing automation and analytics tools - advantage
Knowledge of English (conversational level) - advantage
Direct impact on business results
Exposure to international practices and diverse projects
Motivating salary package + bonuses
Professional team and performance-oriented environment
Fixed salary + performance bonuses
Possibility of travel
