Responds to customer complaints, questions and requests over the phone in a professional and timely manner;

Provides accurate and detailed information about the company's products and services;

Ensures the rapid and accurate entry, verification and updating of information in the database;

Other customer service related responsibilities

Experience in customer service is an advantage;

Knowledge of customer service standards and principles;

Working knowledge of MS Word, MS Excel, MS Outlook;

Rapid assimilation, responsibility and result orientation;

Advanced communication skills in Romanian, Russian, (English is an advantage)

Official employment;

Performance bonuses;

Unique experience in an international company and growth potential;

Training and professional development.