Develop and implement training programs for call center and sales teams Create training materials tailored to the specific needs of departments Assess employee performance and identify competency gaps Lead interactive training sessions and ensure content understanding Monitor learner progress and adjust teaching methodology as needed
Requirements
Minimum 2-3 years of experience in training or human resources development Solid knowledge of call center operations and sales processes Excellent communication and presentation skills in Romanian and Russian Ability to work with diverse groups of people and adapt teaching style Organizational and time management skills to coordinate multiple programs simultaneously
Company offers
Salary of 1,000 MDL/month Official employment within Viatel BPO, a leader in outsourcing services in Moldova Complete social package and employee benefits Opportunity for professional development within a company with 10+ years of experience Dynamic work environment with access to modern training resources and a dedicated team of specialists
