Communicating with customers by phone, email or chat in English;

Providing information about flights, fares, routes and travel conditions;

Issuance and modification of airline tickets;

The use of reservation systems (GDS – Global Distribution System – is an advantage).

Advanced knowledge of English (written and spoken);

Good communication and customer relations skills;

Stable internet access and a quiet workspace from home.

Possibility to work from home ;

Initial training and ongoing support.