What You’ll Do:

• Resolve customer requests via chat and tickets.

• Keep CRM records and Google Sheets up to date.

• Report technical issues and customer feedback to managers.

What We’re Looking For:

• No Experience? No Problem! We are ready to hire and train the right person. Experience in customer service or 24/7 platforms is a plus, but not required.

• English: Good written English and communication skills.

• Flexibility: Ready and willing to work a rotating schedule (including day and night shifts).

• Mindset: An analytical and creative approach to solving problems.

Great Benefits for You:

• Great Pay: Competitive salary plus performance bonuses, official employment, and referral rewards.

• Prime Location: Work from our comfortable office located in the city center.

• The Perks: Daily catered lunches and no official dress code.

• Growth: Constant mentoring and a clear path for career advancement.

• The Culture: A friendly, professional team with epic Summer and Christmas parties.