- Providing customer support via email, phone, or chat
- Explaining our services and clarifying offers
- Coordinating requests together with the technical and sales team
- Managing orders, inquiries, and standard requests
- Ensuring warm, clear, and professional communication in any situation

- Excellent command of the English language (written + spoken)
- Previous experience in a similar role is an advantage
- Excellent communication and interpersonal skills
- Attention to detail and the ability to work in an organized manner
- Knowledge of the German language is a major advantage
- Positive, presentable, and proactive attitude

- Modern and friendly work environment
- Comprehensive training and support during the onboarding process
- International projects and the chance to interact with global clients
- Competitive salary + performance-based bonuses
- Opportunity for advancement to management or sales positions