Call Center Manager
Q-Group
Active client search (lead generation);
Consulting clients on the company's services and products;
Distribution of clients and leads according to internal rules;
Managing incoming requests (phone, chat, Viber, Facebook);
Using modern lead generation tools (AI, ChatGPT, Gemini etc.).
Fluent oral and written communication in Russian and Romanian - mandatory;
Customer interaction skills;
Knowledge of Excel, Google Docs, GPT, AI;
Responsibility, stress resistance;
Prior experience with CRM (AMO, Bitrix) and 1C – is an advantage;
Experience in a similar field – is an advantage.
Paid internship and guaranteed support / mentoring from experienced colleagues for integration;
Competitive salary package + performance bonuses;
Comprehensive social package, including 28 calendar days of paid leave per year;
Cost coverage for learning 50, 70, or even 100%;
Modern projects, “today's” products, not “yesterday's”;
Rich corporate life (teambuildings, corporate events, sports marathons) with expenses covered by the company;
Company's products at discounted prices, including tickets to "Vara Vara" (in season, for you and your family);
Mobile phone with included telephony package;
Modern office in the center of Chișinău, with easy access to public transportation.
Salary: From 8,000 To 16,000 MDL
Full work schedule.
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