Communication with customers by telephone;

Managing requests and providing customer support;

Entering and updating data in CRM systems;

Identifying customer needs and providing suitable solutions;

Maintaining a positive relationship with customers.

Experience in using CRM (e.g. AmoCRM);

Call center experience;

Automotive knowledge;

Excellent communication and relationship skills;

Active listening and problem-solving skills;

Attention to detail and multitasking skills;

Punctuality and responsibility;

Fluent knowledge of Romanian and Russian;

Good knowledge of PC operation and Microsoft Office.

Comfortable and professional working environment;

Friendly team;

Trainings and professional development courses;

Real opportunities for career growth.