Main responsibilities (formulated exactly for the type of person you are looking for) 1. Complete operational management

• You control the daily activity of the teams: agents, call center, CRM, marketing.

• You ensure that every process moves forward without blockages.

• You impose rhythm, discipline, and speed throughout the company.

• Verify the implementation of procedures and correct any deviations.

2. Growth and development

• You immediately identify what's not working and come up with concrete solutions.

• Optimize internal processes for faster sales and better results.

• Develop the company structure: teams, procedures, pipelines.

3. Daily operational control

• Check the CRM: statuses, tasks, follow-ups, blocked leads.

• You analyze the activity of the agents, the quality of communication, the speed of responses.

• You monitor leads and make sure nothing gets lost.

• You ensure that agents and the call center follow processes.

4. People management

• Daily meetings with teams.

• Feedback, discipline, corrections.

• Practical coaching for agents.

• You maintain a high standard of professionalism.

5. Real estate project coordination

• You keep in touch with developers, check prices, offers, materials, announcements.

• You oversee the implementation of the sales strategy for exclusive projects.

Requirements – for someone who can really move things

• Real experience in team management (minimum 3 years).

• Very disciplined, organized and process-oriented.

• The ability to impose rhythm and order.

• Solves problems, doesn't wait for instructions.

• Works great with CRM, KPIs, reports.

• Romanian + Russian – advanced.

BENEFITS

• Fixed salary from €2000

• Monthly bonuses based on performance

• Modern office in the center

• Position with direct impact on the company's growth

• Stability and long-term perspective